SUNS International Residential Elevator Interlock Switches
SUNS International is recalling residential elevator interlock switches that can fail to lock, posing a fall and crushing hazard.
Immediately contact SUNS International or your residential elevator dealer to schedule a free inspection and, if necessary, a free repair or replacement of the interlock switch.
Recall at a glance
- Units affected
- About 7,000
- Reported incidents
- SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.
- Contact
- SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) sunsrecall@seelevator.com 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators scrantonelevator@gmail.com 813-477-0358 The Home Elevator Co. sunsrecall@theheco.com 866-632-0342 EDCO Elevator edcoelevators@aol.com 251-990-7464 Inclinator Company of America info@inclinator.com 800-343-9007 https://inclinator.com/ American Access service@aaccessis.com 800-409-3349 https://aaccessis.com/ American Elevator Company LLC sales@theelevatorman.com 423-267-5438 Rise Above Elevator Kenny@RiseAboveElevator.com 772-240-5777 https://riseaboveelevator.com/
Why it was recalled
The recalled solenoid interlock switches can become stuck in a retracted position, which allows the elevator's exterior door to remain unlocked while the elevator is away from the floor. This failure poses a risk of death or serious injury from falls or crushing. The recall was distributed nationwide.
Is mine affected?
Check the model number and date code on the product or its label. Yours is affected if it matches one below.
SUNS SS6291 Solenoid Interlock Switch
- Date code
- 2431-2543
Where it was sold
SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
Distributed nationwide.
Timeline
- Announced by CPSC
- Listed on Recall Canary
- Summary updated
Official source
Editorial summary by Recall Canary · summary updated 2026-06-12 · primary source: U.S. Consumer Product Safety Commission