AIDBAG First Aid Kits with McKesson TRUE Metrix PRO
North American Rescue is recalling AIDBAG first aid kits with McKesson TRUE Metrix PRO glucose meters over E-5 error code software defect risking treatment delays.
Stop using the McKesson TRUE Metrix PRO glucose meter in affected AIDBAG kits immediately. Contact North American Rescue LLC or McKesson for instructions on replacement or repair of the glucose monitoring system. Do not rely on this meter for patient blood glucose evaluation until the issue is resolved.
Why it was recalled
North American Rescue LLC is recalling AIDBAG first aid kits containing the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System (510(k): K140100) due to a software design issue with the E-5 Error Code. The meter may display an E-5 error for very high blood glucose events (>600 mg/dL) or test strip errors, potentially causing operator confusion and delays in appropriate patient treatment.
Is mine affected?
Check the model, lot, or serial number on the device or its packaging. Yours is affected if it matches one below.
| Product | UPC | Recall # |
|---|---|---|
| AIDBAGs are first aid kits of convenience composed of individually labeled devices designed as specialty first aid kits designed for the appropriate level provider to evaluate and treat patients at the point-of-injury / point-of-illness. The original manufacturer labeling, including single use indications, is maintained for each device, which may be used independently and at different times. These specific kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System tha | 00842209132089, 4661122024, 00842209133536, 4742123024, 20612479197217 | Z-1947-2026 |
| AIDBAGs are first aid kits of convenience composed of individually labeled devices designed as specialty first aid kits designed for the appropriate level provider to evaluate and treat patients at the point-of-injury / point-of-illness. The original manufacturer labeling, including single use indications, is maintained for each device, which may be used independently and at different times. These specific kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that were recalled as part of RES 98317 with (510(k): K140100). | – | – |
Where it was sold
Distributed in California and Washington.
Official source
Editorial summary by Recall Canary · last updated 2026-04-30 · primary source: U.S. Food and Drug Administration · severity reflects the agency's published classification