CPSC recall,
Build-A-Bear Workshop Heartwarming Hugs Bears
The Heartwarming Hugs bear has a zipper slider that can detach, posing a choking hazard to children.
Summary by Recall Canary from the CPSC notice
What happened
The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children. There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. This recall involves the Heartwarming Hugs weighted plush bear with model number 034464.
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What to do
If yours is listed below:
- Immediately stop using the recalled Heartwarming Hugs Bear.
- Return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise.
- If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information.
- Call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website.
What you get Refund or replacement
Call Build-A-Bear Workshop 844-541-0144
Full text from CPSC
Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website.
Is yours affected?
Compare these details with your product, then check the CPSC notice for which ones are recalled.
Heartwarming Hugs weighted plush bear
- Model number
- 034464
Product description from CPSC
This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.
Recall details
- Recalled
- Sold in
Sold at Build-A-Bear Workshop stores.
Online at www.buildabear.com.
From Jan 2026 to Mar 2026.
Price: about $48.
- Company
- Build-A-Bear Workshop, Inc.China
- Hazard
- Choking hazard
- Recall number
- 26-457
- Units affected
- About 36,000 (In addition 520 were sold in Canada)
- Reported incidents
- There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported.
- Contact
- Build-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on "Recall" at the bottom of the page for more information.
- Made in
- China
- Imported by
- Build-A-Bear Workshop, Inc., of St Louis, Missouri
Timeline
Announced by CPSC · Listed on Recall Canary
Summary updated
