Dupray Neat Steam Cleaner
Dupray is recalling Neat Steam Cleaners due to a boiler rupture risk that can cause burns or serious injury.
Immediately stop using the recalled steam cleaners and contact Dupray for a free replacement boiler unit.
Recall at a glance
- Units affected
- About 651,145 (In addition, about 96,530 were sold in Canada)
- Reported incidents
- The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.
- Contact
- Dupray USA toll-free at 800 881-8482 from 7 a.m. to 6 p.m. ET Monday through Friday, recall@dupray.com or online at www.dupray.com/recall, or go to www.dupray.com and click on the "Neat™ Steam Cleaner Recall" banner at the top of the page.
Why it was recalled
The boiler on the Dupray Neat Steam Cleaner can rupture if overfilled or corroded, posing a risk of burn hazards or serious injury. The affected units were distributed nationwide.
Is mine affected?
This recall covers the product below. If you have it, yours is affected.
Dupray Neat Steam Cleaners
- Made in
- China
Where it was sold
Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150.
Distributed nationwide.
Timeline
- Announced by CPSC
- Listed on Recall Canary
- Summary updated
Official source
Sources
Related regulator recall(s)
Editorial summary by Recall Canary · summary updated 2026-07-08 · primary source: U.S. Consumer Product Safety Commission