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CPSC recall,

Sauna360 Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits

Infrared saunas and kits can short circuit, overheat, and cause fire or burn injuries.

What happened

Sauna360 Inc., of Cokato, Minnesota, is recalling infrared saunas, hybrid infrared saunas and infrared kits because the infrared panels can short circuit, causing them to overheat and posing a risk of serious injury from fire and burn hazards. The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.

The recalled products were made in China and sold at Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.

The recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle.

Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.

3 photos

What to do

If yours is listed below:

  1. Stop using the infrared and hybrid saunas immediately.
  2. Contact Sauna360 to schedule a free in-home repair from a professional installer.

What you get Repair

Call Sauna360 866-936-5962

Full text from CPSC

Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.

Is yours affected?

Compare these details with your product, then check the CPSC notice for which ones are recalled.

  1. Model
    • IS44
    • IS44-15
    • IS44-20
    • IS440-15
    • IS440-20
    • IS565
    Brand
    Finnleo
    Series
    IS Series
  2. Model
    • S810
    • S820
    • S825
    • S830
    • S840
    • S870
    • S880
    Brand
    Finnleo
    Series
    S Series
  3. Brand
    Finnleo
    Series
    Sentinel
    Model
    Sentinel 3
  4. Brand
    Finnleo
    Series
    Sentinel Hybrid
    Model
    Sentinel Hybrid 2-20 and Sentinel Hybrid 3
  5. Model
    • S820
    • S870
    Brand
    Helo
    Series
    S Series
  6. Model
    • E-1H
    • E-2H
    • E-2.5H
    • E-3H
    • E-4H
    • EC-3H
    • EC-4H
    Brand
    Radiant Health
    Series
    Elite
  7. Model
    • P-1H
    • P-2H
    • P-2.5H
    • P-3H
    • P-1H-CA
    • P-2H-CA
    • P-2.5H-CA
    • P-3H-CA
    Brand
    Radiant Health
    Series
    Pause
  8. Model
    • E510
    • E570
    • E580
    Brand
    Sauna360
    Series
    E Series
  9. Model
    • B200
    • B200C
    • B300C
    • B300CC
    • B300CH
    • B400
    • B400C
    • B400CC
    • B810
    • B810C
    • B820
    • B820C
    • B830
    • B830C
    • B840
    • B840C
    • B870
    • B870C
    • B880
    • B880C
    Brand
    Saunatec
    Series
    B Series
  10. Model
    • IG810
    • IG820
    • IG830
    • IG840
    • IG870
    • IG880
    Brand
    Tylo
    Series
    IG Series
Show the other 16 products
  1. Brand
    Tylo
    Series
    Kiruna
    Model
    Kiruna 1Kiruna 2Kiruna 3
  2. Brand
    Tylo
    Series
    Kiruna Hybrid
    Model
    Kiruna Hybrid 2-15Kiruna Hybrid 2-20Kiruna Hybrid 3
  3. Model
    • B200
    • B200C
    • B300C
    • B300CC
    • B300CH
    • B400
    • B400C
    • B400CC
    • B810
    • B810C
    • B820
    • B820C
    • B830
    • B830C
    • B840
    • B840C
    • B870
    • B870C
    • B880
    • B880C
    Brand
    Tylohelo
    Series
    B Series
  4. Model
    • S810
    • S820
    • S825
    • S830
    • S840
    • S870
    • S880
    Brand
    Tylohelo
    Series
    S Series
  5. Model
    • S810
    • S820
    • S825
    • S830
    • S840
    • S870
    • S880
    Brand
    No Brand
    Series
    S Series
  6. Series
    IR KITS (with panels)
  7. Brand
    Saunatec
    Series
    Custom/Semi-Custom (IR/IS/Hybrid)
    Model
    Carbonflex
  8. Brand
    Tylo
    Series
    Custom/Semi-Custom (IS/Hybrid)
    Model
    Saunalogic
  9. Brand
    Helo
    Series
    Custom/Semi-Custom (IS/Hybrid)
    Model
    Saunalogic
  10. Brand
    Finnleo
    Series
    Custom/Semi-Custom (IS/Hybrid)
    Model
    Saunalogic
  11. Brand
    Amerec
    Series
    Custom/Semi-Custom (IS/Hybrid)
    Model
    Saunalogic
  12. Brand
    Finnleo
    Series
    Custom/Semi-Custom (IR)
    Model
    Infralogic
  13. Brand
    Saunatec
    Series
    Custom/Semi-Custom (IR/IS/Hybrid)
    Model
    Saunalogic
  14. Brand
    Tylohelo
    Series
    Custom/Semi-Custom (IR/IS/Hybrid)
    Model
    Saunalogic
  15. Brand
    Tylo
    Series
    Custom/Semi-Custom (IR)
    Model
    Aspire
  16. Brand
    Tylo
    Series
    Custom/Semi-Custom (IR/IS/Hybrid)
    Model
    Bliss

Product description from CPSC

This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:

Recall details

Recalled
Sold in

Sold At: Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.

Company
Sauna360 Inc.China
Recall number
26-784
Units affected
About 41,580 (In addition, about 6,758 were sold in Canada)
Reported incidents
The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.
Contact
Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at recall@sauna360.com or online at https://sauna360.com/product-recall or https://sauna360.com and clicking “Recall” at the bottom of the page for more information.
Made in
China
Imported by
Sauna360 Inc., of Cokato, Minnesota

Timeline

  1. Announced by CPSC · Listed on Recall Canary

  2. Summary updated

Other regulator

Summary by Recall Canary, written with AI · summary updated Oct 2, 2026 · primary source: U.S. Consumer Product Safety Commission (opens in a new tab)