CPSC recall,
Lomi Roll-On Waxing Kits
Lomi Roll-On Waxing Kits are recalled because the warmer's power cord can overheat, posing fire, burn, and shock hazards.
Summary by Recall Canary from the CPSC notice
What happened
Southern Telecom Inc., of New York, is expanding its recall of Lomi Roll-On Waxing Kits due to a risk of serious injury or death from fire and burn hazards, the U.S. Consumer Product Safety Commission announced on June 25, 2026. The roll-on warmers' power cord can overheat and short circuit, posing fire, burn and electrical shock hazards.
Southern Telecom has received two additional reports of the warmer power cord overheating; no injuries have been reported. The company previously recalled the waxing kits on June 13, 2024.
The recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips. The boxed kits include a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the packaging, with the model number on a label on the bottom of the warmer.
The kits, made in China, were sold at Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13.
Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund, then dispose of the destroyed product.
4 photos
What to do
If yours is listed below:
- Stop using the recalled waxing kits immediately.
- Contact Southern Telecom for a full refund.
- You will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to support.
customersupport123. .com/ hc/ en-us/ requests/ new (opens in a new tab) - Then dispose of the destroyed product.
What you get Refund
Call Southern Telecom 888-959-0944
Full text from CPSC
Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to support.
Is your kit affected?
Compare these details with your product, then check the CPSC notice for which ones are recalled.
Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips
- Model number
- LOMB2003PK
- LOMB2004PK
Product description from CPSC
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.
Recall details
- Recalled
- Sold in
Sold at Ross, DD's, Variety Wholesalers and Burlington stores nationwide.
From Feb 2025 to Dec 2025.
Price: about $13.
- Company
- Southern Telecom Inc.China
- Hazard
- Fire hazard
- Recall number
- 26-576
- Units affected
- About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)
- Reported incidents
- Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.
- Contact
- Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.
- Made in
- China
- Imported by
- Southern Telecom Inc., of New York
All recalls from Southern Telecom Inc.
Timeline
Announced by CPSC · Listed on Recall Canary
Summary updated
