Philips Spectral CT on Rails
Philips Spectral CT on Rails (Model 728334) requires a software update to address gantry positioning, message display, and menu option issues.
Contact Philips Medical Systems immediately to obtain and install the required software update for your Spectral CT on Rails system (Model 728334). Do not perform affected scan procedures until the update is applied.
Why it was recalled
Philips has identified three software issues: 1. During a continuous CT (CCT) scan, there is the potential that the Gantry could remain at the current scan position after pressing Go. 2. Potential where the message of Previous Surview Exists Select Previous Surview? <Yes> or <No> should display but does not appear. 3. After performing Surview and planning the Brain Helical acquisition by setting Brain Area DoseRight Index to increase the dose, there is the potential that the Define Head Area option in the context menu is grayed out.
How to identify it
UPC 00884838103627 00884838103627 00884838103627
Philips Spectral CT on Rails. Model Number: 728334.
Where it was sold
Distributed in US.
Official source
Editorial summary by Recall Canary · last updated 2026-04-27 · primary source: U.S. Food and Drug Administration · severity reflects the agency's published classification