NHTSA recall,
Braun Chrysler Pacifica Wheelchair-Accessible Vehicles
Chrysler Pacifica vehicles have wheelchair restraint retractors that may not lock, allowing the wheelchair to move and increasing injury risk.
What happened
Braun Corporation is recalling certain 2023-2026 Chrysler Pacifica vehicles because the wheelchair restraint retractors may not lock, preventing the wheelchair from being properly secured. An unsecured wheelchair can move during transit, increasing the risk of injury. The recall affects 476 vehicles nationwide.
The issue was reported to NHTSA on May 11, 2026. Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026.
What to do
If you own a vehicle in this recall:
- Check your VIN (vehicle identification number) at nhtsa.gov/recalls.
- Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge.
- Owner notification letters were mailed June 16, 2026. You may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
- Look for the owner letter. Owner notification letters were mailed June 16, 2026.
What you get Free repair
Full text from NHTSA
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Is your Chrysler affected?
These models and years may be affected.
- Pacifica, model years
Your VIN confirms it. Find the 17-character VIN on the driver's side of the dashboard or on your registration card.
Check your VIN on nhtsa.gov (opens in a new tab)Recall details
- Reported to NHTSA
- Sold in
- Nationwide
- Manufacturer
- Braun Corporation
- Component
- Mobility equipment defect
- Campaign
- 26V296000
- Vehicles affected
- 476
- Repair cost
- Free of charge
- Owner letters mailed
- Manufacturer phone
- 1-800-488-0359
All recalls from Braun Corporation
Timeline
Reported to NHTSA
Listed on Recall Canary
Summary updated


