BenQ GV31 Portable Projectors
BenQ recalls GV31 portable projectors due to lithium-ion battery overheating fire and burn hazard.
Stop using the projector immediately, unplug it, and contact BenQ America for a free replacement or refund. Do not charge or operate the projector until it is replaced.
Recall at a glance
- Units affected
- About 1,249 (In addition, about 240 were sold in Canada)
- Reported incidents
- The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.
- Contact
- BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email GV31recall@benq.com, or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.
Why it was recalled
BenQ America is recalling GV31 portable projectors because the lithium-ion battery can overheat, posing fire and burn hazards that can cause serious injury or death.
Is mine affected?
Check the model number and date code on the product or its label. Yours is affected if it matches one below.
BenQ GV31
Where it was sold
Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.
Distributed nationwide.
Timeline
- Announced by CPSC
- Listed on Recall Canary
- Summary updated
Official source
Other Fire Hazard recalls
Sources
Related regulator recall(s)
Editorial summary by Recall Canary · summary updated 2026-08-02 · primary source: U.S. Consumer Product Safety Commission