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CPSC recall,

Giantex and Costway Portable Steam Saunas

The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.

What happened

Giantex Inc., of Ontario, California, is recalling Giantex and Costway 2-liter and 3-liter Portable Steam Saunas due to a burn hazard. The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.

Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn. The recall was announced by the U.S. Consumer Product Safety Commission on May 28, 2026, and involves about 1,000 units.

The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure.

The enclosures were sold in black, copper, beige, blue, green and pink. The name 'Giantex' or 'Costway' is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging.

The saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.

Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund.

12 photos

What to do

If yours is listed below:

  1. Stop using the portable steam sauna immediately.
  2. Contact Giantex for a full refund.
  3. You will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging.
  4. Submit a photograph of the destroyed product by email to support@giantex.com or online at www.giantex.com/pages/recall (opens in a new tab)⁠.

What you get Refund

Call Giantex 844-242-1885

Full text from CPSC

Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at www.giantex.com/pages/recall (opens in a new tab)⁠.

Is yours affected?

Compare these details with your product, then check the CPSC notice for which ones are recalled.

  1. GT7635US-Babk

    Model number
    • BA7635US-BK
  2. GT7635US-Bacf

    Model number
    • BA7635US-CF
  3. GT7635US-GR-BA

    Model number
    • BA7635US-GR
  4. GT7635US-Bany

    Model number
    • BA7635US-NY
  5. GT7733US-BK-AB

    Model number
    • BA7733US-BK
  6. GT7733US-CF-AB

    Model number
    • BA7733US-CF
  7. GT7733US-GR-AB

    Model number
    • BA7733US-GR
  8. GT7733US-PI-AB

    Model number
    • BA7733US-PI
  9. GT7579US-BK-BA

    Model number
    • BA7579US-BK
  10. GT7579US-CF-BA

    Model number
    • BA7579US-CF
  11. GT7579US-GR-BA

    Model number
    • BA7579US-GR

Product description from CPSC

This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA

Recall details

Recalled
Sold in

Sold online only, at Amazon and Walmart.

From Jan 2023 to Dec 2025.

Price: between $68 and $100.

Company
Giantex Inc.China
Recall number
26-506
Units affected
About 1,000
Reported incidents
Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
Contact
Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/recall, or https://www.giantex.com/ and click on “RECALL INFORMATION” at the top of the page for more information.
Made in
China
Distributed by
Giantex Inc., of Ontario, California

All recalls from Giantex Inc.

Timeline

  1. Announced by CPSC

  2. Listed on Recall Canary

  3. Summary updated

Summary by Recall Canary, written with AI · summary updated Oct 2, 2026 · primary source: U.S. Consumer Product Safety Commission (opens in a new tab)