Giantex and Costway Portable Steam Saunas
The steam diffuser can be positioned too close to the user, allowing hot steam to come into contact with the body.
Immediately stop using the recalled portable steam saunas and contact Giantex Inc. for a full refund. To receive the refund, consumers must cut the power cord in half and email a photo of the cut cord to the company.
Recall at a glance
- Units affected
- About 1,000
- Reported incidents
- Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
- Contact
- Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
Why it was recalled
The steam diffuser can be positioned too close to the user, allowing hot steam to come into contact with the body. The full list of affected model numbers and SKUs is available on the CPSC recall page.
Is mine affected?
Check the model number and date code on the product or its label. Yours is affected if it matches one below.
Giantex Outdoor Lounge Chair
- Model
- NP10025NY
Where it was sold
The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
Timeline
- Announced by CPSC
- Listed on Recall Canary
- Summary updated
Official source
Other recent recalls from Giantex Inc.
Sources
Press releases
Editorial summary by Recall Canary · summary updated 2026-09-07 · primary source: U.S. Consumer Product Safety Commission