Dexcom G7 CGM iOS App
Dexcom recalls G7 CGM iOS App (v2.9.0–2.11.2) over glucose alert delays that may cause missed hypo/hyperglycemic events.
If you use the Dexcom G7 CGM iOS App, update to the latest version of the app as soon as it becomes available. Contact Dexcom for further instructions and to ensure your app is updated to a corrected version.
Why it was recalled
Dexcom is recalling the Dexcom G7 CGM iOS App (versions 2.9.0 through 2.11.2) due to a software defect that can delay processing of glucose values and alerts, potentially causing users to miss hypoglycemic or hyperglycemic events or make treatment decisions based on outdated glucose information.
Is mine affected?
Check the model, lot, or serial number on the device or its packaging. Yours is affected if it matches one below.
| Product | Recall # | UDI-DI | Model/Catalog number | Software version |
|---|---|---|---|---|
| Dexcom G7 Continuous Glucose Monitoring System Dexcom G7 CGM watchOS App | Z-2164-2026 | 00386270005168 | SW13355 | Versions 2.9.0 through 2.11.2 |
| Dexcom G7 Continuous Glucose Monitoring System Dexcom G7 CGM iOS App | Z-2163-2026 | 00386270001863 | SW12300 | Versions 2.9.0 through 2.11.2 |
| Dexcom ONE+ Continuous Glucose Monitoring System Dexcom ONE+ iOS CGM App | Z-2165-2026 | 00386270004307 | SW14244 | versions 1.5.0 and 1.6.0 |
| Dexcom G7 Continuous Glucose Monitoring System Dexcom G7 CGM watchOS App | – | – | SW13355 | Versions 2.9.0 through 2.11.2 |
Where it was sold
Distributed nationwide.
Timeline
- Firm initiated recall
- Publicly announced
- Listed on Recall Canary
- Summary updated
Official source
Other recent recalls from Dexcom, Inc.
Editorial summary by Recall Canary · summary updated 2026-09-08 · primary source: U.S. Food and Drug Administration · severity reflects the agency's published classification