Dexcom G7 CGM iOS App
Dexcom is recalling G7 CGM iOS app versions 2.9.0–2.11.2 due to a software defect that may delay glucose alerts and readings.
Update the Dexcom G7 app to the latest version available in the Apple App Store to resolve the software defect. Continue to monitor glucose levels using the receiver or by manually checking the app, and remain alert for potential delays in notifications.
Why it was recalled
A software defect in which a low-priority file I/O check blocks the higher-priority thread responsible for processing estimated glucose values (EGVs) and trend arrows. When the app is running in the background, EGV notifications may queue up and then "replay" sequentially when the user brings the app to the foreground, causing the Glucose Compass to flicker through previous EGVs. In more severe instances, the app may perceive signal loss and deploy signal loss mitigations. This delay in EGV and alert processing creates a risk that users may miss detection of a hypoglycemic or hyperglycemic event, or make treatment decisions based on outdated glucose information.
How to identify it
UPC 00386270005168
Where it was sold
Distributed in US.
Official source
Editorial summary by Recall Canary · last updated 2026-06-05 · primary source: U.S. Food and Drug Administration · severity reflects the agency's published classification