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CPSC recall,

Matrix Retail and Vision Treadmills

The power cord can become loose from the treadmill's power socket, posing a fire hazard.

Summary by Recall Canary from the CPSC notice

What happened

Johnson Health Tech Trading, Inc., of Cottage Grove, Wisconsin, is expanding its recall to include Matrix Retail T30, TF30, T50, TF50, and T75 treadmills, and Vision T9800, TF20, T40, and T80 treadmills, according to the U.S. Consumer Product Safety Commission. The treadmills, made in China, were sold from April 2012 through May 2025 for between $2,100 and $8,100.

The power cord can become loose from the treadmill's power socket, posing a fire hazard. The firm has received 27 reports of overheating at the power cord-socket connection, with no injuries reported.

The treadmills have a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and were sold with a straight power cord with no power cord bracket. "Matrix" or "Vision" is printed on the treadmill and treadmill belt, and the model number and frame serial number are located on the lower front crossbar near the power switch.

The treadmills were sold at retailers including JFW, G&G Fitness, Precision Fitness, Fitness Expo, Fitcorp USA, Better Body Fitness of Montana Inc, BGI Fitness, Treadmill Outlet, Colorado Home Fitness, and other retailers, as well as online at matrixhomefitness.com, visionfitness.com, and various other online retailers.

Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed. If no bracket is present, consumers should ensure the power cord is completely inserted into the power socket before each use until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation, which does not require any tools.

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What to do

If yours is listed below:

  1. Inspect your treadmills to confirm whether you have a power cord bracket installed on the unit.
  2. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill's power socket before each use, until the treadmill is repaired.
  3. Contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation.
  4. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools.

What you get Repair

Call the company 800-211-4590

Full text from CPSC

Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill's power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools.

Is yours affected?

Compare these details with your product, then check the CPSC notice for which ones are recalled.

The recalled treadmills were manufactured from June 2007 through January 2024 and do not come with a power cord bracket.

  1. T30 (TM729)

    Recalled serial number(s) or range
    • TM7291709CA00001 to TM7292104C00380

  2. TF30 (TM693, TM693B)

    Recalled serial number(s) or range
    TM6931606CA00001 - TM6931705CA00178 TM693B1707CA00001 - TM693B2201C00601

  3. T50 (TM695, TM767)

    Recalled serial number(s) or range
    TM6951607CA00001 - TM6952009C00840 TM7672009C00001 - TM76722011C00051

  4. TF50 (TM694, TM694B, TM768)

    Recalled serial number(s) or range
    TM6941607CA00001 - TM69482009C00514 TM694B1605C00008 - TM694B2009K03263 TM7682009C00001 - TM7682104C00580

  5. T75 (TM703, TM703B, TM703C, TM703E)

    Recalled serial number(s) or range
    • TM7031607CA00001 - TM70381903C00088 TM70382311C00229 TM703B1609CA00015 - TM703B1908C00050 TM703B2309C00164
    • TM703B2311C00282 TM703C1810C00001 to TM703C2212C00127 TM703C2305C00049
    • TM703C2308C00409 TM703E2304C00002 to TM703E2401C00087

  6. T9800 (TM87)

    Recalled serial number(s) or range
    • TM87D070600070
    • TM87D080600128
    • TM87D0940059
    • TM87D120100125
    • TM87D1206000127

  7. TF20 (TM432, TM432C)

    Recalled serial number(s) or range
    TM4321108BD00255 - TM4321610CA00033 TM432C1210CA00002 - TM432C1606CA00200

  8. T40 (TM433, TM433C)

    Recalled serial number(s) or range
    TM4331201BD00466 - TM4331510BD00004 TM433C1408CJ00001 - TM433C1602CA00631

  9. T80 (TM445)

    Recalled serial number(s) or range
    TM4451210BC00001 - TM4451505BC00150 TM4451212BD00002 - TM4451406BD00125

Product description from CPSC

This recall involves Matrix Retail models T30, TF30, T50, TF50, and T75 treadmills, and Vision models T9800, TF20, T40, and T80 treadmills with certain serial numbers. The treadmills have a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and were sold with a straight power cord with no power cord bracket. "Matrix" or "Vision" is printed on the treadmill and treadmill belt. The model number and frame serial number are located on the lower front crossbar near the power switch. The serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from June 2007 through January 2024 and do not come with a power cord bracket. This recall is an expansion of the prior recall of Matrix T1 and T3 Series Commercial Treadmills, which were also recalled because the power cord can become loose from the treadmill's power socket. The remedy in the prior recall of commercial treadmills is a power cord bracket that requires tools for installation. For this recall expansion, the remedy for consumers is a power cord with an automatic locking-style plug that does not require any tools for installation. Model Name/ Number Recalled Serial Number(s) or Range Matrix Retail T30 (TM729) TM7291709CA00001 - TM7292104C00380 TF30 (TM693, TM693B) TM6931606CA00001 - TM6931705CA00178 TM693B1707CA00001 - TM693B2201C00601 T50 (TM695, TM767) TM6951607CA00001 - TM6952009C00840 TM7672009C00001 - TM76722011C00051 TF50 (TM694, TM694B, TM768) TM6941607CA00001 - TM69482009C00514 TM694B1605C00008 - TM694B2009K03263 TM7682009C00001 - TM7682104C00580 T75 (TM703, TM703B, TM703C, TM703E) TM7031607CA00001 - TM70381903C00088 TM70382311C00229 TM703B1609CA00015 - TM703B1908C00050 TM703B2309C00164, TM703B2311C00282 TM703C1810C00001 - TM703C2212C00127 TM703C2305C00049, TM703C2308C00409 TM703E2304C00002 - TM703E2401C00087 Vision T9800 (TM87) TM87D070600070, TM87D080600128, TM87D0940059, TM87D120100125, and TM87D1206000127 TF20 (TM432, TM432C) TM4321108BD00255 - TM4321610CA00033 TM432C1210CA00002 - TM432C1606CA00200 T40 (TM433, TM433C) TM4331201BD00466 - TM4331510BD00004 TM433C1408CJ00001 - TM433C1602CA00631 T80 (TM445) TM4451210BC00001 - TM4451505BC00150 TM4451212BD00002 - TM4451406BD00125

Recall details

Announced
Status
Open
Weekly archive
Listed the week of Jan 19, 2026
Sold in

Sold at JFW, G&G Fitness, Precision Fitness, Fitness Expo, Fitcorp USA, Better Body Fitness of Montana Inc, BGI Fitness, Treadmill Outlet, Colorado Home Fitness and other retailers.

Online at matrixhomefitness.com, visionfitness.com and various other online retailers.

From Apr 2012 to May 2025.

Price: between $2,100 and $8,100.

Recalled by
Johnson Health Tech Trading, Inc.China
Hazard
Fire hazard
Risk

CPSC does not rate recalls

How risk is rated

Recall number
26-203
Units affected
About 47,000
Reported incidents
The firm has received 27 reports of overheating at the power cord-socket connection. No injuries have been reported.
Contact
Johnson Health Tech North America toll-free at 800-211-4590 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at retailpowercord@johnsonfit.com or online at https://matrixhomefitness.com/recalls or at https://recalls.visionfitness.com/ and click on “Recalls” for more information.
Made in
China
Imported by
Johnson Health Tech Trading, Inc., of Cottage Grove, Wisconsin

All recalls from Johnson Health Tech Trading, Inc.

Timeline

  1. Announced by CPSC

  2. Added to Recall Canary

  3. Summary updated

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Summary by Recall Canary, written with AI · summary updated Oct 31, 2026 · primary source: U.S. Consumer Product Safety Commission (opens in a new tab)