StrikeLock Hoistway Door Locking Device
The StrikeLock hoistway door locking device is recalled due to a risk of serious injury or death from fall hazards.
Immediately stop using the elevator and contact Residential Elevators, Inc. to schedule a free repair.
Recall at a glance
- Units affected
- About 450
- Reported incidents
- None reported
- Contact
- Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
Why it was recalled
The StrikeLock hoistway door locking device can allow the elevator cab to move while a landing door is open, posing a risk of serious injury or death from fall and injury hazards. This device is installed into the landing door jamb and resembles a standard door latch plate.
Is mine affected?
This recall covers the product below. If you have it, yours is affected.
Residential Elevators StrikeLock Hoistway Door Locking Device
Where it was sold
Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
Distributed nationwide.
Timeline
- Announced by CPSC
- Listed on Recall Canary
- Summary updated
Official source
Editorial summary by Recall Canary · summary updated 2026-07-08 · primary source: U.S. Consumer Product Safety Commission