TRUE METRIX Blood Glucose Monitoring Systems
Trividia Health is recalling TRUE METRIX Blood Glucose Monitoring Systems due to missing instructions regarding E-5 error code symptoms.
Continue using the device as intended, but if you receive an E-5 error code and are experiencing symptoms of high blood glucose, seek medical attention immediately. Contact Trividia Health Customer Support at 1-888-943-2387 for updated instructions.
Why it was recalled
Trividia Health is recalling TRUE METRIX Blood Glucose Monitoring Systems because the Owner’s Booklets and system instructions fail to emphasize that users must seek immediate medical attention if they receive an E-5 error code while experiencing symptoms of high blood glucose.
How to identify it
TRUE METRIX, Blood Glucose Monitoring Systems
Official source
Other recent recalls from Trividia Health, Inc.
Editorial summary by Recall Canary · last updated 2026-05-01 · primary source: U.S. Food and Drug Administration